Words—so innocent and powerless as they are, as standing in a dictionary, how potent for good…they become in the hands of one who knows how to combine them.
— Nathaniel Hawthorne, American author
Sharing the vision for your organization, project, or program with donors is one of the most important—and enjoyable—steps in donor engagement. As the recent rise in giving to donor-advised funds indicates, people are uncertain what to do with their money. In order to provide donors with a meaningful and impactful giving experience, describing the vision is a critical step—and it also offers development professionals, leaders, and others the opportunity to speak about something deeply important to them.
As you craft your compelling Opportunity Story for what you want to accomplish, are you choosing the best words to appeal to, inspire, and invite donors to join the cause? The table below shows common word choices and why these might not appeal to donors—as well as alternate choices that can be used to drive meaning and inspire giving.
Common Wording |
Help us |
In a Sentence |
Help us to end hunger. |
Why it Doesn’t Work |
Implies the donor is not considered part of the team |
Better Wording |
Join us |
Focus on language that emphasizes collaboration, cooperation, and unity. Donors want to be part of the team. The word “join” is more than a request—it is an invitation. |
|
Common Wording |
Gift |
In a Sentence |
Your gift can help end hunger. |
Why it Doesn’t Work |
Lacks accountability, which savvy major donors desire |
Better Wording |
Investment |
There is a subconscious nod toward credibility when you use words like investment, which clearly implies that you intend to deliver a meaningful return. |
|
Common Wording |
Eventually |
In a Sentence |
Eventually, we can end hunger. |
Why it Doesn’t Work |
Emphasizes the length of time rather than the outcome |
Better Wording |
Ultimately |
Major gift donors tend to be interested in outcomes. As successful people, donors know that big achievements take time—and they also know the value of focusing on the goal. |
|
Common Wording |
Hope |
In a Sentence |
We hope to end hunger. |
Why it Doesn’t Work |
Presents project outcomes as improbable |
Better Wording |
Plan |
While hope and action are not mutually exclusive, it helps when sharing a vision to focus on what is possible: specific, planned actions a donor can see. |
|
Common Wording |
Society |
In a Sentence |
Our society can end hunger. |
Why it Doesn’t Work |
Provides too broad a category |
Better Wording |
Community |
Emphasize inclusivity and a sense of personal ownership by using words like “community,” which also has a warmer connotation than “society.” |
|
Common Wording |
Give |
In a Sentence |
We give food to those in need. |
Why it Doesn’t Work |
Deemphasizes inherent caring |
Better Wording |
Provide |
Donors tend to be moved by descriptions that emphasize the personal aspects of a philanthropic opportunity. Choose words that are nurturing, not transactional. |
|
Common Wording |
Improve |
In a Sentence |
We improve life for those in need. |
Why it Doesn’t Work |
Lacks specificity regarding effects |
Better Wording |
Enhance/enrich |
The word “enhance” implies forward progress; “enrich” implies increase of wealth or experience. Both are strong words in a clear vision for support. |
|
Finally, as you share the vision, remember that your personal enthusiasm is essential. When potential donors are passionate about a cause, they will enjoy sharing a mutual passion with you. Whatever words you use, speak with honesty and intentionality, and be encouraged that your words are being wielded for tremendous good.